Legal & Privacy

Privacy Policy

Effective Date: April 1, 2026 • Applies to: mr-sate.com and in-restaurant data collection

Mr. Sate (“we,” “us,” or “our”) is committed to protecting the privacy of our guests. This Privacy Policy explains how we collect, use, and protect personal information when you interact with us online or in person at our West Los Angeles location.

1.1 Information We Collect

We collect the following categories of personal information solely for the purposes of fulfilling your orders and managing reservations:

• Contact information: Name, phone number, and email address provided when making a reservation or placing an order.
• Order details: Food and beverage selections, dietary preferences, and special requests you share with us.
• Reservation data: Date, time, party size, and any special occasion notes.
• Communications: Messages or inquiries you send to us via phone, email, or contact forms.

We do not collect payment card data directly. All payment processing is handled by PCI-compliant third-party processors.

1.2 How We Use Your Information

• To confirm and manage your reservations and online orders.
• To contact you regarding your reservation or order status.
• To respond to inquiries or complaints.
• To comply with applicable legal obligations.
• To improve our service quality based on aggregated, non-identifiable feedback.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

1.3 Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by California law. Reservation and order records are typically retained for up to 24 months and then securely deleted or anonymized.

1.4 Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

1.5 California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You may request disclosure of the personal information we have collected about you, the categories of sources, the business or commercial purpose, and the third parties with whom we share it.
• Right to Delete: You may request deletion of personal information we have collected from you, subject to certain legal exceptions.
• Right to Correct: You may request correction of inaccurate personal information we maintain about you.
• Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. See the “Your Privacy Choices” section below for details.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.
• Right to Limit Use of Sensitive Personal Information: Where applicable, you may request that we limit the use of sensitive personal information.

1.6 Do Not Track

Our website currently does not respond to “Do Not Track” signals from browsers. We do not engage in cross-site behavioral tracking.

Terms of Service

Effective Date: April 1, 2026

By visiting Mr. Sate, making a reservation, placing an order, or using our website, you agree to the following terms and conditions. Please read them carefully.

2.1 Reservations

• Reservations are held for a maximum of 15 minutes past the scheduled time. After that, your table may be released to walk-in guests.
• For parties of 8 or more, a credit card may be required to hold the reservation. Cancellations must be made at least 24 hours in advance to avoid a no-show fee.
• Mr. Sate reserves the right to refuse or cancel reservations that violate our policies or applicable law.
• Reservation times are estimates. During peak service hours, brief wait times may occur even with a confirmed reservation.

2.2 Ordering

• Menu items and prices are subject to change without notice. Prices listed online are for reference only; in-restaurant prices are final.
• Online or phone orders must be completed and paid in full prior to pickup or delivery. We are not responsible for errors in orders submitted with incorrect information.
• Allergy and dietary requests are accommodated to the best of our ability; however, we cannot guarantee a completely allergen-free environment. Please notify your server of any serious allergies.
• We reserve the right to decline or cancel any order at our discretion, including those placed in error or involving suspected fraud.

2.3 Guest Conduct

• We ask that all guests treat our staff and fellow diners with courtesy and respect. Mr. Sate reserves the right to refuse service to any person engaging in disruptive, abusive, or threatening behavior.
• Outside food and beverages are not permitted on the premises unless pre-approved by management (e.g., a celebration cake).
• Smoking, vaping, and the use of illegal substances are strictly prohibited on all Mr. Sate premises in compliance with California law.
• Guests are liable for any damage to property caused by their negligence or misconduct.

2.4 Alcohol Service

Mr. Sate complies with all California Department of Alcoholic Beverage Control (ABC) regulations. We reserve the right to refuse alcohol service to any guest who appears intoxicated or cannot provide valid proof of age (21+). We do not serve alcohol to minors under any circumstances.

2.5 Intellectual Property

All content on the Mr. Sate website, including photographs, menus, logos, and text, is the property of Mr. Sate and may not be reproduced, distributed, or used commercially without our express written consent.

2.6 Limitation of Liability

To the fullest extent permitted by California law, Mr. Sate’s liability for any claim arising out of a visit, reservation, or order shall not exceed the amount paid by the guest for that specific transaction. We are not liable for indirect, incidental, or consequential damages.

2.7 Governing Law

These Terms of Service are governed by the laws of the State of California. Any disputes shall be resolved in the appropriate courts located in Los Angeles County, California.

Notice at Collection

Required under California Civil Code § 1798.100 (CCPA / CPRA) • Effective April 1, 2026

This Notice at Collection is provided to California residents at or before the time Mr. Sate collects personal information from you, as required under the CCPA and CPRA.

Categories of Personal Information & Business Purpose

Your Privacy Choices

Required under CPRA § 1798.135 • Effective April 1, 2026

Under the California Privacy Rights Act (CPRA), “sharing” includes making personal data available to third-party advertising platforms (such as Meta, Google, or TikTok) for cross-context behavioral advertising purposes, even if no money changes hands. Mr. Sate may use such technologies on our website.

4.1 What You Can Opt Out Of

4.2 How to Exercise Your Opt-Out Rights

You may submit an opt-out request by any of the following methods:

• By phone: Call us at (323) 861-9639 and reference “California Opt-Out Request.”
• Global Privacy Control (GPC): We honor GPC browser signals as a valid opt-out of sharing where technically feasible.
• Browser settings: You may also disable third-party cookies in your browser settings, which limits some forms of data sharing automatically.

4.3 Authorized Agents

You may designate an authorized agent to submit a privacy request on your behalf. We will require written proof of authorization and may verify your identity directly before processing the request.

4.4 We Will Not Discriminate

Mr. Sate will not deny you service, charge you different prices, or provide a different quality of service because you exercised any of your California privacy rights, including the right to opt out of data sharing.